Packages are generally dispatched within 2-5 days after receipt of payment and are shipped via USPS with tracking and drop-off without signature.
Shipping fees include handling and packing fees as well as postage costs. Your package will be dispatched at your own risk, but special care is taken to protect fragile objects.
Unless your order was not sent as ordered or was damaged during shipping, we do not offer refunds or exchanges. Most of our items are one of a kind, so exchanges are not possible.
If your order was damaged during shipping please contact us and we will pay for return shipping and offer a full refund.
We witches take pride in our work and all of our products are handmade or collected from antique shops, estates sales, and the like. Please remember that you are shopping at a handcrafted independent shop; understand that our prices and policies reflect our dedication and the pride we have in our work.
If ever in doubt before purchasing, feel free to message us with any questions, comments, or concerns! We’re also happy to take custom requests. If you have a custom request, please message us and we can discuss a timeline and cost.
Thank you for shopping with us!
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